Installation guide

Request Flooring and Installation Help

Use this page when you need help confirming product choice, quantities, shipping, or installation requirements before ordering.

Installation guides Order samples Browse flooring

Start here

Use this page when

You need a quote or project guidance before buying.
You are unsure whether floating, glue-down, wall panels, underlayment, adhesive, or finish applies.
You need help matching products to room conditions or shipping requirements.

Before you start

Prepare product names or sample names if available.
Include room type, square footage, subfloor, project location, and timing.
Mention moisture, radiant heat, stairs, wall, commercial use, or installer questions.

Installation workflow

Review the installation guide center to identify the likely product family.
Order samples if color, texture, thickness, or room lighting is still open.
Send the project details by email or phone with any site-condition risks.
Wait for guidance before ordering supplies or scheduling installation if the method is uncertain.

Important mistakes to avoid

Do not start installation until the product, guide, adhesive, finish, and acclimation requirements are clear.

Send the details

Email [email protected] or call +1 (888) 346-0922 Monday to Friday, 9:00 am to 5:00 pm Pacific time.

Product names, sample names, or links you are considering.
Room type, square footage, project location, and timing.
Subfloor type, moisture concerns, radiant heat, stairs, wall use, or commercial use.
Whether you need product selection, quantity, shipping, adhesive, finish, or installer guidance.